How to order
 
  • If you wish to have more details about one of our designs, we can:

    Email / post you an image of the design
    Send you returnable colour tufts
    Lend you a sample
    Arrange for you to visit us in Oxford
    Visit you

  • If you wish to have proposals for a bespoke rug, or for
    changing the colours and scale of an existing design, we
    can communicate via email or post – and visit you (UK
    only) – if required. We then produce a sample for your
    approval.
  • If you are completely happy with the rug you wish to order,
    you will probably have already received a quotation from
    us. We would expect you either to have visited us or to
    have received a sample on loan – so you will be certain of
    what you are buying.
  • Our rug prices reflect the pile density, the materials used and the complexity of the design. Depending on these factors our prices range from £430 to £860 per sq m. Bespoke rugs are always quoted against a specification agreed with the client.
 
                 
      When you are ready to order against our quotation, we need:    
  • Payment in advance by BACS or cheque – for items which are in stock.
  • One third deposit for bespoke pieces, with the
    balance payable immediately prior to despatch.
  • We will advise you of the expected delivery date when we
    quote you. We need five clear working days for payment
    clearance, before we despatch to you.
  • Our quote will include carriage charges.